For a little over a week, I've been concentrating on learning Manga Studio on the Surface Pro, so I hadn't tried to run Sketchbook Pro recently.  

Earlier today, I got a dreaded crash upon attempting to open SBP 6.01 that was very reminiscent of the crashes we reported last month.  My first guess was to try deleting the user preferences .xml file. This workaround fixed the previous crashes, but didn't work this time around.

Although I believe my Intel HD4000 driver was installed correctly, I went ahead and re-installed it. Upon reboot, Windows is advising me to install the 6/11/2013 System Hardware Update. I had first installed this update when it was released last week. There is no mention of this update involving the video driver.

Ignoring the update notice, I was able to load Sketchbook Pro again. 

I've done a quick search and haven't spotted anyone else reporting this issue. What about you? I hid the offending May update. Should I hide the June 11 update as well? Until we see confirmation, I advise Sketchbook Pro users to proceed with caution and avoid installing this update. 

Posted
AuthorRick Rodriguez
Categoriesnews, Tips